#Overview
The ticket command group (alias tickets) sets up a button panel members click to open a private ticket channel, with staff roles, claiming, logs and limits.
#Setup
| Command | Description |
|---|
| ticket setup | Run initial setup for the ticket system. |
| ticket panel create | Create a new ticket panel. |
| ticket panel post | Post a configured panel to a channel. |
| ticket panel delete | Delete a panel. |
| ticket panel list | List every panel configured. |
| ticket panel info | Show details for a panel. |
| ticket reset | Reset the ticket system for the server. |
#Panel Customization
| Command | Description |
|---|
ticket panel category <category> | Set the category new ticket channels are created under. |
ticket panel button <label> | Set the panel button's label. |
| ticket panel embed | Configure the panel's embed. |
ticket panel greet <message> | Set the message posted when a ticket opens. |
ticket panel ping <role> | Set a role to ping when a ticket opens. |
ticket panel color <color> | Set the panel embed's color. |
ticket panel thumbnail / image <url> | Set the panel embed's thumbnail or image. |
| ticket panel style | Set the panel button's style. |
ticket panel emoji <emoji> | Set the panel button's emoji. |
#Staff & Limits
| Command | Description |
|---|
| ticket role add/remove/list | Manage which roles can see and manage tickets. |
ticket limit <number> | Limit how many open tickets a single member can have at once. |
ticket logs <channel> | Set the channel ticket transcripts are logged to. |
#Managing a Ticket
| Command | Description |
|---|
| ticket claim | Assign the current ticket to yourself. |
ticket add <member> | Add a member to the current ticket channel. |
ticket remove <member> | Remove a member from the current ticket channel. |
| ticket close | Close the current ticket and save a transcript. |